We accept returned items within 14 days from purchase date for a full refund. Returned items must be unused, in the original packaging and with original tags still attached to the item. All shipping charges for returns/exchanges are to be covered by the customer.
How to return items back to us:
Ship your item/items along with the return form to the address listed below. Underground Playground is not responsible for returns that are lost or damaged in transit; we highly suggest that you use a courier with a trackable shipping service.
PLEASE ADDRESS ALL RETURNS TO:
ATTN: Online Department/Returns
10505 TOWN AND COUNTRY WAY
P.O. BOX 79933
HOUSTON, TX 77024-9998
Once the item has been returned to us and processed, you will receive your full refund.